Privacy Policy

Privacy Policy

Introduction

Welcome to https://induction-heating-systems.collision-talk.com! We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we handle the personal information of individuals who interact with our website, applications, services, or products (hereafter referred to as “you” or “your”). Our commitment to protecting your data aligns with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado Privacy Act (CPA), USA
  • Utah Consumer Sales and Service Act (UCPA), USA
  • Connecticut Law on the Collection, Use, and Protection of Personal Information (CTDPA), USA
  • Virginia Consumer Data Protection Act (VCDPA), USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy covers all aspects of our online presence, including our official website, mobile applications, online services, and any other digital platforms owned or operated by us. However, please be informed that this policy does not extend to third-party websites, applications, products, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our practices when:

  1. You use our applications and services as an authorized user, granting us access to specific data for the purpose of providing our services.
  2. You visit our websites linked to this Privacy Policy, which may involve tracking your online behaviour through cookies or similar technologies.
  3. You communicate with us via email, telephone, or text messages, including newsletters and promotional materials.

Personal Data Collection

We collect a range of personal data to enhance your experience with our services and tailor our offerings to your needs. The types of personal information we gather include:

  • Account Information: Details associated with your user account, such as usernames, passwords, and profile settings.
  • Payment Information: Data related to transactions, including payment method details, billing addresses, and purchase history.
  • Financial Information: This may include bank account numbers, credit card information, or other financial records required for financial transactions.
  • Purchase Information: Records of your purchases, order history, and product preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Information about your geographical location when you use our services that require geolocation.
  • Feedback: Any comments, suggestions, or reviews you provide to improve our products and services.
  • Social Media Information: Data from social media platforms when you interact with us through these channels.
  • Product Information: Details about the products you browse, view, or purchase on our websites.

We collect this data through various means, including direct user input, tracking technologies (like cookies), and third-party providers who assist in data collection and processing.

Cookies

Cookies are small text files stored on your device when you visit our websites. We utilize cookies for several purposes:

  • Strictly Necessary: These ensure the basic functionality of our websites, allowing us to remember settings and provide secure access.
  • Preference: Cookies store user preferences, such as language or display settings, to enhance your experience.
  • Analytics: Analytics cookies help us understand how visitors interact with our sites, providing insights for improvement.

Users can control non-essential cookies through our Cookie Manager, offering them a level of customization over their online experience.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes outlined in this policy or as required by law. Once the purpose has been fulfilled, we will delete or anonymize your data to ensure it is no longer identifiable to you. However, please note that certain legal or regulatory requirements may necessitate the retention of specific data elements for an extended period.

Security Measures

We take robust measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Implementing industry-standard encryption protocols to secure data during transmission and storage.
  • Engaging reputable third-party processing partners who adhere to strict security standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services are not intentionally designed for or targeted at children, and we do not knowingly collect personal data from them. Parents or guardians who believe that their child has provided us with personal information should contact us, and we will take appropriate measures to ensure that such information is deleted.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct any inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to certain exceptions.
  • Restriction: The right to limit the processing of your personal data under specific circumstances.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on certain grounds when exercising your data rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we handle your personal data.

Contact Information

For all inquiries related to privacy, data protection, or this Privacy Policy, please contact us:

  • Email: [email protected]
  • Postal Mail: Induction Heating Systems Privacy Team, [Address]

We appreciate your trust in allowing us to serve you. By using our services and providing your personal data, you consent to the collection, use, and disclosure of information as described in this Privacy Policy.